User Agreement - Your Agreement For Using Scope’s Websites
Effective Date: April 23, 2023
Scope Technologies, Inc is a Colorado corporation ("Scope") doing business using various websites, including but not limited to RoofScope.com, PaintScope.com, GutterScope.com, SidingScope.com, InsulationScope.com, ConcreteScope.com, and BlueprintScope.com. In this agreement, Scope may be referred to as "we" or "us" or "it" and may be referenced with appropriate possessive pronouns. A user of our website(s) may be referred to as "you" and may be referenced with appropriate possessive pronouns.
When you use a website operated by Scope, irrespective of the means by which you access such website, you confirm, and agree to all of the following statements, terms and conditions (collectively, "provisions"). If you do not agree with any of the provisions of this agreement or if you are unsatisfied with the performance of our website, products or services, your sole and exclusive remedy is to discontinue use.
When you register with Scope (and order products or services: collectively, "Report(s)"), we collect personal information, such as name, contact information, business address, and credit card information. Your information is securely managed and kept confidential; we use it to deliver your order, process your payment, and communicate with you about the status of your order and other important matters. Credit card information submitted with your order is used only for payment processing and is never retained on our website.
In response to court orders, subpoena, or government investigations, we may be required to provide your personal information. We will report to law enforcement any activity that we believe is unlawful.
Lastly, we enter into agreements with a variety of other businesses in the construction industry verticals to introduce their customers to our array of products and reports as well as to introduce our customers to their products and services. These contractual arrangements are not partnerships in the legal sense, but the business world calls the parties to these relationships “partners.” And so we call them partners, too. If you open an account through one of our partners’ landing pages, we may share with that partner the fact that you opened an account.If you are provided access to one of our partners' accounts and you purchase reports using that access, your purchases with Scope will be reported via our billing to that partner.
We use systems and programs to optimize data security, both in its transmission and its storage. We access your account information to process your orders and to properly manage your payments; these processes are performed autonomously by our software without contemporaneous human intervention. Our software also automatically sends you information about Scope that we deem pertinent for your needs and interests.
You are solely responsible for allowing persons (e.g., your staff or your customers) to access your account ("Account Users" or "AU"). We strongly recommend that you securely keep both your account’s access name and its password confidential. It is important that you understand that you need not disclose either the account’s access name or its password to any AU because each AU can have its own login account access name and password, which you, alone, assign and link to your confidential account. We also recommend that you change your password frequently and whenever your circumstances change. When you add an AU to your account, you are responsible for initiating the link, managing, controlling and limiting their access to, and use of, your account. You are responsible for any and all Reports ordered through your account; each AU's usage is itemized for review. You must remove an AU immediately when you no longer want them to have access to your account.
To order a Scope Report, you must first request that Scope open an account for your exclusive use. Upon your request for an account with Scope, you agree that Scope may communicate with you via email, SMS text messaging, and any other form of communication with non-solicited as well as solicited communications. You agree that Scope may contact you from time to time at any time for any business reason, including, without limitation in purpose, to confirm orders, to verify contact information, to make inquiries about account users and other account matters, and to deliver information about Scope, its services, Reports, special offerings, and other matters. To opt out of one or more of our communication channels, please go to the section entitled Contact Us at the end of this User Agreement.
Upon ordering a Scope Report, its price will automatically be charged to your account.
To order, enter the property address or use geo-locate services to identify the property. Next, pinpoint the structure that you want to be measured and confirm your pinpoint. The Report that we deliver to you will always be processed from the pinpointed structure(s) even if you geo-locate or enter a different address. Notwithstanding, our Report will be labeled with the address that you entered or geo-located. Scope is not responsible if you incorrectly geo-locate or incorrectly input an address of the property to be processed. Nor is Scope responsible if you pinpoint fewer than all of the structures that you want from a location or if you pinpoint structure(s) incorrectly. If you make a mistake, please contact your Customer Experience Representative to help you with the most cost-effective resolution.
Our normal delivery time for a typical single-family home's Roofscope report is 2 to 12 hours, depending upon size and complexity of structure. Siding, painting, stucco, window and other reports may take longer depending upon the complexity of the structure, the quality of the imagery, and other factors. We diligently endeavor to expedite every Report, but occasionally, there are delays in production; such delays are generally due to factors beyond our control, such as extraordinary demand due to weather, internet malfunctions, or other phenomena.
You may request a schedule for the delivery of your order, and we will try to accommodate you. We try to notify our customers if we cannot meet their delivery schedule, but we cannot promise such notification. We can expedite your order for an additional fee; please contact your customer service representative for details.
If you place your order in a batch, or order using our over-the-phone or SMS services, Scope may delay your order so that we can verify the location with you. You must promptly respond to our location confirmation request to receive your order within our normal delivery time.
Unit Pricing, Custom Pricing, and Memberships
Background. Scope publishes its standard prices for standard Reports (“Base Price”). Many Reports require processing that does not conform to the Base Price for a variety of reasons. The price of your order is determined by the complexity of the process to produce the Report. When you place an order, you will, based upon your experience and perception, indicate the property’s zoning (single family, commercial, industrial or multi-family) and estimate the categorical size of the structure(s). From your responses alone, we will estimate the cost of your order. If our work product requires different parameters or processes than was indicated, then your cost may significantly exceed the estimate. It won’t take long before you will learn to predictably estimate the price of your order. You agree that we are not bound in any way by your indications and estimations; consequently, we will NOT notify you if the actual cost of your order exceeds your estimate. You further agree that you will pay our final charge, which may substantially exceed your estimate.
Base Price is published from time to time. Please contact your Scope customer service representative or account executive/manager for a current list. Base Prices may change at any time. Base Price applies to all Users.
Scope offers three methods to order and pay for Reports. All methods require that you first setup an account before ordering.
Pay-As-You-Go. With Pay-As-You-Go, each Scope Report is a discrete and separate transaction. You order a Report; and we deliver the Report and charge your account. You have no additional obligation. Scope offers "Scope Easy Pay" to expedite and facilitate your ordering and payment processes. While setting up your account, simply check the "Scope Easy Pay" box. When you place an order, we will produce the requested Scope Report and charge your account automatically upon delivery. We deliver via email in .pdf format; you can print your report or display it on any compatible electronic device. Pay-As-You-Go Reports are charged at “Base Price” and as described above without discounts (excepting occasional direct response promotions with coupon code).
Pre-Payment. Scope offers plans to promote regular and frequent usage by augmenting your account with bonus Reports or bonus credits when you pre-pay (make a deposit to) your account. These bonuses are based upon the amount that you prepay into your account; the greater the amount of your pre-pay, the more bonus Reports or credits are allotted to your account. The bonuses effectively lower your actual cost per Report. Contact your account executive to learn more about how to make your dollars go further. Your savings can be remarkable and significant. Bear in mind, however, if you fail to expend the entire amount, including any bonus added to your account, you will not receive a refund; you must use both the pre-payment amount as well as the bonus to maximize the value of your Pre-Payment account.
Monthly Membership. You can enjoy significant savings by subscribing to our “Monthly Membership” program. Monthly Memberships are month-to-month; if you need to terminate, you need only give one month’s advance notice. Monthly Memberships may offer free Reports or bonus credits. To earn these benefits, you pay in advance each month (“Dues”). We offer several Membership plans based on the amount of your Dues; each provides free Report(s) or free credits. Dues are expended first; after you use the Dues amount, you earn the free Report(s) or free credits that come with your plan. You need not use all of your Dues in the month it is paid; unused amounts will carry forward. Likewise, you need not use your free Report(s) or credits in the month they are earned; they, too will carry forward. If you give proper notice when you terminate your Monthly Membership, we will keep your account balance open for one year; so, you can use the balance in your account as well as the free Reports and earned credits during that period.
Annual Membership. To maximize your savings with Scope and to facilitate your expense forecasting and budgeting, Scope offers annual subscription contracts (“Annual Membership”). Annual Memberships are for a 12 month period and are paid in monthly installments (“Dues”). Scope offers several Annual Membership plans; each plan provides special bonuses, including free services, Report(s) and credits - the greater your annual commitment, the greater your special bonus package. Dues are used first to purchase Reports; after the Dues amount is expended, you will have free Report(s) or free credits that are included with the plan you chose. You need not use all of your Dues in the month it is paid; unused amounts will carry forward. Likewise, you need not use your free Report(s) or free credits in the month they are earned; they, too will carry forward. Free services are available to you so long as your Dues are current. You cannot terminate your Annual Membership; it is a 12-month subscription agreement, and you are responsible for paying each and every monthly installment. Why? Because Scope plans to meet the demands of its annual memberships, and such planning requires our commitment for both capital and labor. Our investment in our infrastructure of leading-edge technology and proficient personnel provides you with the industry's most accurate reports and exceptional customer service. Fulfilling our promise of excellence to you goes hand-in-hand with your commitment to Scope.
Contact an account executive to determine the optimal Membership for your operation.
You may not downgrade or cancel a Membership during the contract term. However, you may upgrade at any time with a new membership (and not lose any earned Report(s) or credits) and immediately start earning greater benefits. Bear in mind: if you don't use your account balance - Dues plus free Report(s) or free credits - you will not receive a refund. Further, if you attempt to terminate your account for any reason before the end of your Membership commitment, you will not receive a refund, and you will remain responsible for payment of your commitment. In addition, all of the Report(s) that you ordered and credits used during your membership will be rebilled to your account at Scope’s Base Price (you will be retroactively charged for all of your orders for Reports at Scope's Base Price during your membership period).
You may open (and maintain) an account with Scope using check (for pre-payments and Dues) or credit/debit card (for Pay-As-You-Go as well as Pre-Payments and Dues); we accept most major cards. In order to receive your order, there must be sufficient balance in your account to pay for it. If, however, for any reason, your account balance reflects an amount due to Scope (e.g., because we have delivered an order without available, sufficient funds or have mistakenly charged your account for less than the amount due), you must immediately pay the balance then due. If you fail to so pay within 3 days of our notice to you, you will incur a late fee of $10.00 plus interest charges at the rate of 2% per month on the unpaid balance of your account, and you agree that you will be responsible and liable for any and all costs that we incur to collect such balance, including but not limited to attorney’s fees.
All of our prices are in U.S. Dollars, and all payments must be made in U.S. Dollars.
Cancellations and Refunds
You may cancel an order or cancel a portion of your order (e.g., remove a structure), but you must notify us either 1) before we deliver your Report or 2) within 3 hours of your order placement, whichever occurs first ("Timely Notice"). You will be charged the full amount for your Report if we do not receive your Timely Notice. To notify us that you wish to cancel your order, you must email your cancellation request along with the order-property’s address to firstname.lastname@example.org.
As a courtesy, if we discover that you have ordered two identical Reports for the same property within a 24 hour period, Scope will cancel the second order automatically.
If your account is funded by a Pre-Payment, you will not receive a refund if you terminate your account. You may only terminate a Monthly Membership as provided by your membership agreement. If your account is funded by a Membership and you terminate the Membership before its termination date, you will not receive a refund of any balance in your account. You will continue to be charged according to your membership agreement. If your membership expires according to your agreement with Scope and if there is a credit for an unused amount, you may use that credit at any time during a one-year period following the expiration of your membership (after a year, the credit will be forfeited).
Any refund of funds that originated with a credit card payment to Scope will be reduced by 3% if remitted to you by check or by 6% if the charge is reversed on your credit card.
Scope Report's Accuracy
Our Reports contain numerical compilations for spatial areas; these are generally accurate to about 95% (but note: individual line or angular dimensions may not be so accurate because of the imagery or because of our measuring capabilities; our calculations and determinations may not be accurate; our take-off drawings may not be accurate). For example, if we measure a roof surface at 10 feet on one side and 14 feet on the other, and a field measurement determines that both are 12 feet, then the edges’ sum result is identical (24 feet), and the square footage result would be functionally accurate (140 square feet versus 144 yields 97% accuracy).
Sometimes the imagery is not suitable for us to produce an accurate Report. When this occurs, we will try to notify you. If you decide to accept our Report with our "best efforts" but likely also with inaccuracies, Scope may post an inaccuracy warning on the Report, stating that due to the lack of suitable imagery, Scope cannot assure the accuracy of the Report. Sometimes the address submitted is incorrect, or the imagery associated with the submitted address (the pinpoint) is inaccurate, or there is some other matter impacting a Report’s accuracy, none of which is knowable or under Scope’s control.
You recognize and affirmatively acknowledge that accuracy problems are likely, and it is your responsibility to affirm the accuracy of a Report whenever you order a Scope Report. For this and other reasons, you agree that you will not publicly disclose the accuracy of any Report that you receive from Scope.
Sometimes the imagery, from which we measure to produce our take-offs and Reports, does not represent what is present at the location you specify. An image generally displays the copyright of its producer with a date but that date may not be the date of the image's production. There may have been substantial change to the property between the date of the image's production and our Report that uses that image (e.g., there may have been demolition, addition or alteration of structures). This fact is unknowable to Scope because all of our imagery is provided by independent third parties that do not guarantee or promise up-to-date imagery. It is entirely your responsibility to determine the suitability of the imagery, take-offs and measurements.
If you receive an aerial measurement Report that is less than 95% accurate, Scope offers 3 remedial options only: If you provide Scope with photographic evidence and actual field measurements, (1) we will prepare a revised report based upon your data and photography at no additional charge, or (2) you may request a credit to your account of your Report's purchase price and keep the Report without revision, or (3) if, under option (1), we cannot rectify a Report’s inaccuracy, we will credit your account with your purchase price upon your request. If you desire one of these options because of inaccuracy in your Report, you must request it within 90 days of Report delivery. These are your exclusive remedial options. We do not, in any manner whatsoever, guaranty the accuracy or content of our Reports; nor do we expressly or impliedly warrant that any report is suitable for a particular purpose.
ProScope Inspection Application
In order to produce a ProScope Report, we require certain data and measurements. ProScope is merely a tool for analyzing and compositing data; the data collection is solely your responsibility. You are responsible for, and assume all risks associated with, acquiring any measurements; you must obey all safety laws, rules and regulations; you must contact the owner of the property to get the owner’s consent before accessing the premises; and you must properly secure and protect the owner’s data after acquisition.
When you order or request a ProScope Report, you authorize Scope to use, in its discretion, some or all of the property data you submit (but, of course, we will never use the data that you submit to create a Report to assist your competition). For example, we may use the data to improve the accuracy of Scope Reports, including but not limited to: RoofScope®, PaintScope®, SidingScope®, GutterScope®, ConcreteScope® or InsulationScope®. You may access the data that you submit for 12 months; after that time it will be archived or destroyed. If we archive the data, we will charge a retrieval fee if you want access.
Scope offers estimating and invoicing Reports to assist you in specifying, pricing, presenting and billing your projects. These Reports capture certain take-off data from your measurement Report -- e.g., your Roofscope report - and delineate them on the ProDocs form for your review and manipulation. You then verify and adjust the measurements based upon your own observations, experience and measurements. Once you are confident in the measurement data, you input your cost per unit for each variable as well as your estimated overage, overhead and profit.
For those offering a variety of trades or using varying pricing structures, you can create any number of separate templates, each set up to produce documents specific to your company, each trade and pricing system, and the applicable end-use (customer estimates, customer contracts, scope of work, etc). From each template, you can generate estimates for your customer presentation, work orders for your suppliers and subs, as well as final customer invoices. To customize these documents for your company, you merely input your data - name, address, phone, email. etc - and upload your logo.
Scope offers referral rewards to both you and the customer that you refer to us. Your referral must not be affiliated with your business, must not already be a Scope customer, and must be personally known by you. Scope will reverse a referral reward if it discovers that your referral is not new to Scope, or is affiliated with you or your business, or has been identified by you with unsolicited emails or other informational broadcast. Contact your account representative to find out about our referral rewards program.
Communicating with You
Changing Terms & Conditions
Scope may modify the provisions of this agreement at any time for any reason, and you agree to be bound by them upon the date of their posting on the website. We may make these modifications without prior or contemporaneous notice to you; it is your responsibility to review and verify your understanding of this agreement each time you use our website. Nevertheless, Scope may notify you of changes from time to time, and you may be asked to indicate that you have read and understand our terms and conditions as and when you place an order.
Third Party Links to Scope Websites
YOU ASSUME ALL RISKS INCIDENT TO, AND AS A CONSEQUENCE OF, ANY DOWNLOAD, OR ANY LINK TO ANOTHER WEBSITE, FROM A SCOPE WEBSITE.
No Unlawful or Prohibited Use
You affirmatively state that you are at least 18 years old. You agree that you will not use any Scope website or product or service for any purpose that is unlawful or prohibited by the provisions of this agreement. You agree not to use Scope’s website in any manner that could damage, disable, overburden, or impair our website or interfere with any other person’s use thereof. Any attempt to reverse engineer any process used on Scope’s websites is prohibited. You agree that you will not create any link to any page of our website without our express consent.
All of Scope's Reports incorporate and/or include information, images, software, products, services and programs that are owned exclusively by Scope or used by Scope with permission from its owner. Each Report that is included in or available through Scope’s website may include inaccuracies and errors. You accept Scope's Reports and the contents thereof "as-is" and acknowledge and affirmatively accept the likelihood of inaccuracy and error in Scope's Reports.
We specifically exclude, and do not provide, any expressed or implied warranties whatsoever regarding the accuracy or usefulness of any statement or process contained in or accessed by this website or of any Report - the information, imagery, software, calculation, representation, description, drawing, product, service, or program - that you receive from Scope or through any of Scope's websites.
We disclaim any liability for damages, direct or indirect, consequential or incidental, foreseeable or unforeseeable, arising out of or in connection with our negligence or your use of this website or any Report that you receive from Scope or through Scope's websites, including but not limited to: loss of business, loss of revenue or profit, damage to your computer or software or data, and any other damage or loss however raised (in personam, in rem, quasi in rem, or otherwise).
SCOPE MAKES NO REPRESENTATIONS REGARDING THE ACCURACY OF ITS REPORTS AND GRANTS NO WARRANTIES WHATSOEVER. SCOPE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, BY STATUTE OR OTHERWISE, SPECIFICALLY INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE.
YOU ARE SOLELY RESPONSIBLE FOR DETERMINING THE USEFULNESS OF ANY REPORT PRODUCED BY SCOPE. WE PROVIDE NO EXPRESSED OR IMPLIED WARRANTIES WITH ANY OF OUR REPORTS (WHICH INCORPORATES DESCRIPTIONS, CALCULATIONS, DRAWINGS, IMAGES, REPRESENTATIONS, MEASUREMENTS, SUMMARIES AND OTHER CONTENT).
SCOPE DOES NOT PROMISE, GUARANTY, REPRESENT OR WARRANT THAT ITS REPORTS ARE ACCURATE OR SUITABLE FOR YOUR USE, NOR DO WE PROMISE, GUARANTY, REPRESENT OR WARRANT THAT ANY REPORT WILL BE DELIVERED AT ANY PARTICULAR TIME OR WITHIN ANY PARTICULAR TIME FRAME OR THAT IT WILL BE DELIVERED.
BEFORE YOU ORDER A SCOPE REPORT, YOU AGREE, AS A CONDITION PRECEDENT TO SUCH ORDER, THAT SUCH REPORT, WHEN DELIVERED, MAY CONTAIN ERRORS OF EVERY KIND AND NATURE, AND YOU ACKNOWLEDGE AND AGREE THAT YOUR EXCLUSIVE REMEDY FOR SUCH ERRORS IS ENTIRELY CONTAINED IN THIS AGREEMENT.
Termination or Limited Access
Scope may for any reason without notice terminate or restrict your access to its websites, IP addresses, or domains.
You agree to defend, indemnify and hold harmless Scope (and its directors, officers, subsidiaries, shareholders, affiliates, employees, agents, third party content providers, and licensors, and each of their respective directors, officers, employees, and agents) from and against all claims, liability, and expenses, including attorneys’ fees and legal fees and costs, arising out of your use of our website or your breach of any provision of this agreement. Scope reserves the right, in its sole discretion and at its own expense, to assume the exclusive defense and control of any matter that may be subject to indemnification by you. You hereby agree that you will cooperate as fully as reasonably required in the defense of any claim.
Copyright and Trademark Notices
The content on our website is owned, patented, copyrighted and trademarked by Scope Technologies, Inc, or its use is otherwise permitted or authorized by its owner.
Upon our customer's request, we produce Reports using materials supplied by them (e.g., BlueprintScope). Whenever you submit materials to us, you expressly affirm, represent, and attest that you 1) solely possess the intellectual property rights, including but not limited to copyright, to all such submitted material, or 2) that you have been assigned such rights by all of the owners of such rights. When you place your order for a Scope Report, you agree that all such rights are waived and that all or any portion of the materials provided to Scope may be changed or used in Scope's Report. Further, you agree that Scope is the exclusive owner of all intellectual property rights in and to Scope's Reports, including but not limited to the use of the materials you provide.
The laws of the United States of America and the State of Colorado govern the provisions of this user agreement without giving effect to conflict of laws principles. When you use this website or purchase a Scope Report, product or service, you attest that you have read and understand and consent to the provisions contained herein. You further agree to submit all claims and disputes involving or against Scope to the exclusive jurisdiction, venue and forum of the courts of the State of Colorado in the City and County of Denver or the United States District Court for the State of Colorado, as the case may be.
If any of the provisions (e.g., statements, terms and conditions) herein shall be deemed invalid or unenforceable for any reason, then such invalid or unenforceable provision shall be amended to achieve as much of its original intent as possible or if not so amendable, then severed, and the remaining provisions of this agreement shall continue to apply.
A waiver by Scope of any act by you in contravention of any provision of this agreement, including but not limited to Scope’s failure to enforce its remedies (including but not limited to its right to terminate your usage of Scope’s website) shall not confer a waiver of a prior contravening act or infer a future waiver of a contravening act and shall not prevent Scope from exercising its right to enforce each provision of this agreement.
This agreement is binding upon and shall inure to the benefit of Scope, its successors, trustees, and permitted assigns. Scope may assign this agreement or any of its rights or obligations under this agreement with or without notice to you.
The headings in this agreement do not confer or infer any particular meaning of the content. Unless the context clearly and obviously requires otherwise, indication of gender is incidental and therefore means both genders or no gender, and similarly plural means singular and vice versa.
If you have questions about the provisions of Scope’s User Agreement, please email us at email@example.com. Place the phrase "Issue with User Agreement" in the subject line.
To opt out of one or more of the communication channels with Scope, please email your request-directive to firstname.lastname@example.org. We can only provide two opt-out alternatives: 1) all communication via SMS or 2) sales and marketing promotions only. Be sure to include the exact contact number of each SMS channel of which you wish to opt out. If you wish to opt out of sales and marketing promotions, check the opt out box on the email you receive and/or email us with contact numbers (we cannot automate telephone number blocking but we promise to use our best efforts to not call with promotional messages).